Delivery & Returns

UK Wide Delivery

Postal treats are sent through a tracked delivery.
In case of loss or damage items are insured, refunds will only be made once this has been proven and processed by the delivery company.

Please allow up to 3 days for parcels to arrive in current circumstances.

Collections

Item collections are agreed to a set time. Please ensure you arrive within plenty of time for collection. If in any circumstances there is lateness, please inform me through email @ bake.bakebake@outlook.com

Local Deliveries

All deliveries are hand delivered by myself, and will be made on the agreed time. If this is a gift then please inform the receiver to stay at home for the agreed time - no responsibility can be taken for items that have to be left unattended, due to the recipient not being available.

Cancellations

bakebakebake has the right to cancel orders at any time. If this occurs, you will be refunded.

Customers are required to give 3 days notice prior to cancellations. If the order is placed with a delivery or collection date within less than 3 days, you may not be able to cancel as the ingredients may have been purchased specifically for your order.

All allergies must be stated whilst ordering, allergies can be catered for, but everything is handled in a kitchen with allergens present.

Returns

As all items are handmade to order and ingredients purchased specifically for each order, unfortunately returns are not accepted.